Reviews

Ms. Nelson is a very kind and caring person! She has helped us continuously as we’ve done business in the Whitehouse area. If you want a place to store your belongings in the Whitehouse area. This is it!

Clean storage, affordable prices.

The office staff is amazing and helpful! The units are well kept! They made my moving experience so much easier!!!

Excellent storage place!

This uhaul and storage facility is top notch!! The lady who manages it is unbelievable. She’s always so nice and helpful…. Come rent uhaul and store your stuff here.. no better service in Tyler then here

Connie is the absolute best. Enough said.

We have used this place multiple times! It has been a great experience each time. Connie is always so nice and helpful, when we need something. The time came for us to move our stuff out, it was the last day of the month and the weather was bad. She told us we could move out the next day, free of charge, so it would be nicer weather! So nice! They also gave us a Veteran’s discount!! We never had any problems getting in and out of the place and our stuff was always secure! Highly recommend Pack Rat Storage!

Connie is excellent! Very friendly. Clean facility. Even have a bathroom to use when loading/unloading your belongings!

Good staff, secure location and plenty of room to drive and move your truck and trailer around.

Been with them for years.. safe, clean and wonderful staff..

Good storage prices and usual rental this lady really does a super job and is customer friendly...

Place is named correctly, I ve had to kill 3 rats from pooping all over my stored garments ! Decent access hours..

Good location for Whitehouse area with plenty of storage and open room to move around for loading and unloading

I had a great experience renting a storage unit from Pack Rat. The woman in the office was very professional and answered all of my questions to my satisfaction. It was effortless. Very impressed.

Manager extremely helpful and considerate.

I had a good experience renting my U-Haul, wayyyyyyyy better than the big corporate ones. Clean facilities and polite people.

I Like it!

I had two units one time there and they are nice good people

Have used before Josh is very helpful knows his business always takes care of me will never use anyone else. Would recommend them absolutely period.

great place, but a lil expensive

The office is very well organized, the storage units are very well kept! Love this place. The manager cares about his customers and tries to make each visit the best. 🙂

Used this facility short term, very nice climate controlled units. Building is secure, management is extremely responsive and accommodating. Kaylyn in particular was very helpful during this process.

Clean, nice storage facility! My college student needed storage Kaylyn was great help and follows up. Thank you for the great experience.

👍great place and wonderful staff

Great place. Kinda right tight for parking and entry. Management is excellent. Lady at desk was super friendly and helpful

Kaylyn who works in the office is so kind and caring. She made the effort to get to know my in-laws who had been tenants for many years and made every effort to assist me when I had to begin to manage their account. I have since lost both my mother and father in-law and she went over and above my expectations and worked with me on settling their account. I would highly recommend this facility and will not hesitate to rent from them in the future.

Kaylyn who works in the office is so kind and caring. She made the effort to get to know my in-laws who had been tenants for many years and made every...

Great company and polite work staff.

Great Service !! Convenient location and always very clean.